Initiating self-exclusion
Shuffle.us describes a self-exclusion tool on its Shuffle Wise dashboard; it also provides support through its published responsible-play contact route. Use the process described in the operator’s current responsible-play policy rather than relying on third-party instructions.
What happens after the request
The operator policy describes an initial 24-hour cooldown and subsequent options to extend self-exclusion. Read its current instructions carefully because failure to extend at the required time can affect account restrictions. During exclusion, access and promotional communications are restricted.
Choose an appropriate period
Shuffle.us documents options ranging from one week to permanent exclusion. A permanent choice is described as irreversible. Do not assume balance redemption and account access remain available in the same way at every stage; check the official policy and resolve any outstanding eligible balance questions directly with the operator.
Extra help beyond account controls
Self-exclusion from one website may not address access to other platforms. Consider additional device, financial and marketing restrictions and speak with independent support. NCPG helpline and Gamblers Anonymous are starting points.
Support resources
National Problem Gambling Helpline