Recognize signs of harm
Consider stopping if play is affecting finances, relationships, mood, sleep or responsibilities; if attempts to stop repeatedly fail; or if you are borrowing money to continue. Social and sweepstakes games can create these pressures even when advertised as entertainment.
Use account safeguards
Shuffle.us publishes a Responsible Social Play Policy describing a self-exclusion dashboard and the process for contacting its support team. Review the policy and choose the most protective option for your situation.
Independent support in the United States
The National Council on Problem Gambling lists the National Problem Gambling Helpline at 1-800-MY-RESET, with phone, text and chat assistance. Consult NCPG’s official helpline information for current access. Gamblers Anonymous lists meeting options and peer support.
Reducing access and cues
Turn off app notifications, mute marketing messages, avoid promotional content, set device restrictions and consider financial access restrictions. Ask a trusted person for practical support if you are struggling. For an immediate safety emergency, contact emergency services.
Support resources
National Problem Gambling Helpline